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MAYI ID End User Documentation
Latest Release Notes | Glossary | How to use Help & Documentation ...
Forgotten answers to security questions
Sometimes it happens that the user forgets the answers to the security questions he/she entered d...
I can't log in
If you agree with the statement below, click on the expandable block to find a solution to your i...
Security Questions
Security questions (formerly known as Verification or Magic Questions) and answers serve as an ...
Breaking glass mode
Description to be addedBreaking glass EPIC: https://rt-zrh-git-001.ad.reist-tele.com/groups/vx/-/...
Audit Logs
The Audit logs are the part of the Operational console that displays audit logs for all applica...
Login Certificates Problems
There may be several causes of troubles in login with the certificate. The main groups of trouble...
MAYI ID Token
Passwordless token is a way of verifying a user's identity by scanning a specially crafted QR t...
Tokens General Information
Tokens are authentication methods used as a second factor in authenticating a user's identity. ...
Groups & Privileges
The Groups & privileges tab displays a list of groups that the user is a member of. Also, the ope...
Passkey
Passkeys, the evolution of FIDO2 tokens, are now integrated into multi-factor authentication sy...
Multi Tenant Switching
Depending on your Contract Tenant configuration User permissions ... you might be able t...
Lost phone with all tokens
If the user loses his/her mobile phone, where the tokens are enrolled, it is necessary to block/d...
Sign in page (Login)
Use Case Users can access the MAYI ID system through various authentication methods, inclu...
Google Token (HOTP)
HMAC-Based One-Time Password - HOTP - token is a way to verify a user's identity using a code g...
MS Authenticator Token (TOTP)
Time-based One-time Password - TOTP - token is a way to verify a user's identity using a code g...
My Invitations
the My Invitations page contains a list of recruitment invitations that have been sent. The Inv...
Documents
Documents is a part of the Account section where users can upload documents required for regist...
Contact Details
Contact details are part of the application with the overview of the user's information require...
SMS History
This page is dedicated to auditing SMS history. Users with appropriate privileges can search an...