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Approval Process

Approval is the process of verifying the identity of the user performing the action for which approval has been defined (the process definition takes place at the application administrator level). If the authentication is successful, the action to be approved is executed, if the authentication fails for various reasons, the action to be approved is rejected. There are two places where the approval of actions for which approval has been defined occurs:

  1. the To approve tab, where the user has a list of approval requests for which he has been selected as an approver in the approval process configuration
  2. self-approval, which takes place immediately before the action that has been marked as approved is started.

Self (by OTP) approval of approvable action

1

Initiate an action subject to approval.

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 2

The modal window with the selection of authentication methods (list of active tokens) will be displayed.

 3

Choose a method of your choice and press the SUBMIT button.

 4a

Choice Use OTP from a mobile app or hardware token:

  1. the field to insert the OTP is displayed
  2. open an OTP application (e.g. MAYI ID Authenticator, Google authenticator, physical tokens...) and get the OTP
  3. insert OTP and press the SUBMIT button

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 4b

Choice Use MAYI ID - OTP application:

  1. open the MAYI ID Authenticator app on your mobile device and press the button SUBMIT
  2. confirm the message that is opened in the app
  3. when the confirmation is done the approval is sent back to the MAYI ID system

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 4c

Choice Use your Passkey token:

  1. insert your Passkey token into the USB and press the SUBMIT button
  2. MAYI ID calls for the confirmation of the Passkey token (ask for the fingerprint or PIN code - depends on the type of the Passkey token)
  3. when the confirmation is done then Passkey sends the approval back to the MAYI ID system

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 4d

Choice Use OTP sent via Email or SMS:

  1. the field to insert the OTP is displayed
  2. OTP is sent to a mobile phone or email address (depending on the type of the token
  3. insert OTP and press the SUBMIT button

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 4e

Choice Use Emergency access code:

  1. the field to insert the Emergency code is displayed
  2. insert the Emergency code and press the SUBMIT button

This option is available only when the user has an emergency code generated - from the Emergency access application or by an operator via relevant operation in the Operational console.

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