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Priviliged Access Management (PAM)

Our PAM approach is characterized by offering products like connection manager agent, privileged access and identity management infrastructures, remote gateway, and session recording. It provides multi-layered security approach that protects against unauthoriz...

About, FAQs, Troubleshooting

Getting started

login
enrollment

Emergency Access

Dashboard

The Dashboard is the part of the application that displays predefined sets of data, application links, or other information that can be collected from the system and displayed in one of the widgets. 

Tenant Admin Console (TAC)

Global Admin Console (GAC)

Access Management (AM)

Our AM provides a secure entry point, able to manage users and memberships in real time . It takes care of the entire user identity lifecycle through our Directory Management, offering both modern and legacy Single Sign-On (SSO), governance, multi-factor authe...

Onboarding & Enrollment

login
enrollment

Emergency Access

Sign in (Login)

login

Dashboard

The Dashboard is the part of the application that displays predefined sets of data, application links, or other information that can be collected from the system and displayed in one of the widgets. 

FAQs

Popular questions and answers to them

About MAYI ID platform

Navigation, Bookmarks, Localisation and more

Selfservice

The Selfservice is a user portal that allows users to manage their contact details, their passwords and authentication methods likes tokens, or verification questions. Use Case: The Selfservice portal empowers users to manage their personal information and...

Password
1
Contact details
1
Tokens
1
Documents
Magic Questions
Approvals
Invitations
Requests
Change password
1

Operational Console

The Operational Console is the part of the application that exclusively serves the needs of each tenant's help desk operators or user administrators. It contains functions that allow you to authenticate users, view user details, register login tokens, delete u...

Admin
Operator
Users
Devices
AAD Management
Audit Logs

Troubleshooting

Users

Operational Console

Devices

Operational Console

The Devices is the part of the Operational console that covers features related to Physical tokens (HW tokens), vSEC cards and devices and other types of "accounts" related to all physical devices managed within MAYI ID. Use Case: Operators can oversee physi...

Tokens

Selfservice

Selfservice

Troubleshooting

MAYI PAM

Troubleshooting

MAYI CLM

Troubleshooting

Certificate lifecycle management (CLM) is formerly known as Certificate Management and Automation  System (CMAS)

Login

Troubleshooting

Logs

Operational Console

Sign in page (Login)

Sign in (Login)

Use Case Users can access the MAYI ID system through various authentication methods, including passwordless tokens, magic questions, and certificates. This flexibility ensures secure and convenient access tailored to individual preferences. This is...

login

How to install the certificate

Sign in (Login)

The following instructions describe how to install a certificate on the Windows operating system.The prerequisite for this procedure is to have a certificate file (*.pfx) and password on the target computer - the certificate file and password are provided by t...

Enrollment

Onboarding & Enrollment

Enrollment is a process that allows a user to register with the MAYI ID system and use the services associated with the Selfservice portal or the Credentials Reset application. The enrollment process consists of several steps in which contact or other informat...

enrollment

How to download mobile apps for token management

Sign in (Login)

Passwordless tokens, tokens of the HOTP (HMAC-Based One-Time Password) and TOTP (Time-Based One-Time Password) types, where the registration code hidden in the QR code is the basis, can be registered using various applications downloaded on the mobile phone. T...

Account General Information

Selfservice

The Account section includes basic information about the user. A list of Tokens as authentication methods, Contact details for contact information such as email or mobile number, Documents for uploading files necessary for the correct registration process or...

Tokens General Information

Selfservice Tokens

Tokens are authentication methods used as a second factor in authenticating a user's identity. there are a variety of token types that a user can enroll in, from SMS or email tokens to Google Authenticator tokens, to hardware tokens in the form of cards or t...

SMS Token

Selfservice Tokens

SMS token is a way of verifying the user's identity using an SMS message. If the user has enrolled this token, when asked to enter the one-time password (OTP) when logging into the application, the user receives an SMS with OTP that needs to be entered into th...

Email Token

Selfservice Tokens

An email token is a way of verifying the user's identity using an email message. If the user has enrolled this token, when asked to enter the one-time password (OTP) when logging into the application, the user receives an email with OTP that needs to be entere...

HOTP Physical Token

Selfservice Tokens

Physical HMAC-Based One-Time Password - HOTP - token is a way to verify a user's identity using a code generated, similar to virtual HOTP tokens, but in the physical device. If the user has enrolled this token, when asked to enter the one-time password (OT...

TOTP Physical Token

Selfservice Tokens

Physical Time-Based One-Time Password - TOTP - token is a way to verify a user's identity using a code generated, similar to virtual TOTP tokens, but in the physical device. If the user has enrolled this token, when asked to enter the one-time password (OT...

MAYI ID Token

Selfservice Tokens

Passwordless token is a way of verifying a user's identity by scanning a specially crafted QR that the user reads in a mobile app, where the code in the QR is verified and the app is instructed back to allow access without having to enter an OTP. Download a...

MS Authenticator Token (TOTP)

Selfservice Tokens

Time-based One-time Password - TOTP - token is a way to verify a user's identity using a code generated, for example, by the MAYI ID - OTP mobile app, or by apps such as Google or Microsoft Authenticator. If the user has enrolled this token, when asked to en...

Google Token (HOTP)

Selfservice Tokens

HMAC-Based One-Time Password - HOTP - token is a way to verify a user's identity using a code generated, similar to virtual HOTP tokens, in the physical device. If the user has enrolled this token, when asked to enter the one-time password (OTP) when logging...

Passkey

Selfservice Tokens

Passkeys, the evolution of FIDO2 tokens, are now integrated into multi-factor authentication systems, providing strong security with both single and multi-factor options. They offer a seamless, passwordless login experience, often without the need for userna...

Contact Details

Selfservice

Contact details are part of the application with the overview of the user's information required for registration to the system, or required for further work in the application or other systems. The scope of the information collected depends on the configura...

Documents

Selfservice

Documents is a part of the Account section where users can upload documents required for registration to the system, or required for further work in the application or other systems. The scope of the information collected depends on the configuration defined...

Magic Questions

Selfservice

Magic questions and answers serve as an additional factor for user identity verification alongside, for example, a one-time password sent to a mobile phone. Answers can be added, changed and deleted at any time. Each user must record a minimum number of answ...

Users General Information

Operational Console Users

The Users contains the List of users and displays all enrolled users of a specific tenant. Also, the list of partially enrolled users (where the enrollment was started but is still not finished) can be displayed. Use Case  Operators can manage user acc...

Display User Details

Operational Console Users

Display user detail allows the operator to display all the necessary details needed for the overall view of each user. Available actions for users with appropriate privileges: Complete enrollment The feature is available only for parti...

User Tokens General Information & Management

Operational Console Users

The Tokens tab is part of user token management which is a feature that allows an operator to manage tokens used as a second factor in authenticating a user's identity. There are a variety of token types that an operator can enrol on behalf of each user, from ...