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Priviliged Access Management (PAM)
Our PAM approach is characterized by offering products like connection manager agent, privileged access and identity management infrastructures, remote gateway, and session recording. It provides multi-layered security approach that protects against unauthoriz...
FAQs & Troubleshooting
Release Notes
Getting started
Emergency Access
Dashboard
The Dashboard is the part of the application that displays predefined sets of data, application links, or other information that can be collected from the system and displayed in one of the widgets.
Tenant Admin Console (TAC)
Global Admin Console (GAC)
Access Management (AM)
Our AM provides a secure entry point, able to manage users and memberships in real time . It takes care of the entire user identity lifecycle through our Directory Management, offering both modern and legacy Single Sign-On (SSO), governance, multi-factor authe...
Onboarding & Enrollment
Emergency Access Pages
Login
Dashboard
The Dashboard is the part of the application that displays predefined sets of data, application links, or other information that can be collected from the system and displayed in one of the widgets.
FAQs
Popular questions and answers to them
User interface in MAYI ID platform
Navigation, Bookmarks, Localisation and more
Selfservice
The Selfservice is a user portal that allows users to manage their contact details, their passwords and authentication methods likes tokens, or verification questions. Areas of Documentation in Selfservice:
Operational Console
The Operational Console is the part of the application that exclusively serves the needs of each tenant's help desk operators or user administrators. It contains functions that allow you to authenticate users, view user details, register login tokens, delete u...
Troubleshooting
Release Notes
Users
Devices
The Devices is the part of the Operational console that covers features related to Physical tokens (HW tokens), vSEC cards and devices and other types of "accounts" related to all physical devices managed within MAYI ID. Areas of documentation in Devices:
Tokens
Selfservice
MAYI PAM
MAYI CLM
Certificate lifecycle management (CLM) is formerly known as Certificate Management and Automation System (CMAS)
Login
Login page
This is the login page. There are several ways to log in to the MAYI ID system, as described below. The login methods can be divided into groups: OTP tokens Tokens are authentication methods using mostly one-time codes (OTP) to confirm the user's...
How to install the certificate
The following instructions describe how to install a certificate on the Windows operating system.The prerequisite for this procedure is to have a certificate file (*.pfx) and password on the target computer - the certificate file and password are provided by t...
Enrollment
Enrollment is a process that allows a user to register with the MAYI ID system and use the services associated with the Selfservice portal or the Credentials Reset application. The enrollment process consists of several steps in which contact or other informat...
How to download mobile apps for token management
Passwordless tokens, tokens of the HOTP (HMAC-Based One-Time Password) and TOTP (Time-Based One-Time Password) types, where the registration code hidden in the QR code is the basis, can be registered using various applications downloaded on the mobile phone. T...
Account General Information
The Account section includes basic information about the user. A list of Tokens as authentication methods, Contact details for contact information such as email or mobile number, Documents for uploading files necessary for the correct registration process or...
Tokens General Information
Tokens are authentication methods used as a second factor in authenticating a user's identity. there are a variety of token types that a user can enroll in, from SMS or email tokens to Google Authenticator tokens, to hardware tokens in the form of cards or t...
SMS Token
SMS token is a way of verifying the user's identity using an SMS message. If the user has enrolled this token, when asked to enter the one-time password (OTP) when logging into the application, the user receives an SMS with OTP that needs to be entered into th...
Email Token
An email token is a way of verifying the user's identity using an email message. If the user has enrolled this token, when asked to enter the one-time password (OTP) when logging into the application, the user receives an email with OTP that needs to be entere...
HOTP Physical Token
Physical HMAC-Based One-Time Password - HOTP - token is a way to verify a user's identity using a code generated, similar to virtual HOTP tokens, but in the physical device. If the user has enrolled this token, when asked to enter the one-time password (OT...
TOTP Physical Token
Physical Time-Based One-Time Password - TOTP - token is a way to verify a user's identity using a code generated, similar to virtual TOTP tokens, but in the physical device. If the user has enrolled this token, when asked to enter the one-time password (OT...
MAYI ID Token
Passwordless token is a way of verifying a user's identity by scanning a specially crafted QR that the user reads in a mobile app, where the code in the QR is verified and the app is instructed back to allow access without having to enter an OTP. Download a...
MS Authenticator Token (TOTP)
Time-based One-time Password - TOTP - token is a way to verify a user's identity using a code generated, for example, by the MAYI ID - OTP mobile app, or by apps such as Google or Microsoft Authenticator. If the user has enrolled this token, when asked to en...
Google Token (HOTP)
HMAC-Based One-Time Password - HOTP - token is a way to verify a user's identity using a code generated, similar to virtual HOTP tokens, in the physical device. If the user has enrolled this token, when asked to enter the one-time password (OTP) when logging...
Passkey
Passkeys, the evolution of FIDO2 tokens, are now integrated into multi-factor authentication systems, providing strong security with both single and multi-factor options. They offer a seamless, passwordless login experience, often without the need for userna...
Contact Details
Contact details are part of the application with the overview of the user's information required for registration to the system, or required for further work in the application or other systems. The scope of the information collected depends on the configura...
Documents
Documents is a part of the Account section where users can upload documents required for registration to the system, or required for further work in the application or other systems. The scope of the information collected depends on the configuration defined...
Magic Questions
Magic questions and answers serve as an additional factor for user identity verification alongside, for example, a one-time password sent to a mobile phone. Answers can be added, changed and deleted at any time. There is always a minimum number of answers th...
Users General Information
The Users contains the List of users and displays all enrolled users of a specific tenant. Also, the list of partially enrolled users (where the enrollment was started but is still not finished) can be displayed. Available actions for users with appropriate...
Display User Details
Display user detail allows the operator to display all the necessary details needed for the overall view of each user. Available actions for users with appropriate privileges: Complete enrollment The feature is available only for parti...
User Tokens General Information & Management
The Tokens tab is part of user token management which is a feature that allows an operator to manage tokens used as a second factor in authenticating a user's identity. There are a variety of token types that an operator can enrol on behalf of each user, from ...