Skip to main content

Recently Updated Pages

How to use this Help & Documentation portal?

FAQs

This documentation portal is designed to be a lightweight, yet powerful tool, for any user workin...

Updated 4 months ago by System

Desktop vs Mobile Devices

About MAYI ID platform

MAYI ID platform Due to nature and content of MAYI ID, it is used mostly on desktop devices (lap...

Updated 4 months ago by System

Bookmarking of landing page

About MAYI ID platform

When coming back to MAYI ID platform you can set which page you will land after the Signin in.You...

Updated 4 months ago by System

Email Token

Operational Console Users

An email token is a way of verifying the user's identity using an email message. If the user has ...

Updated 5 months ago by Documentations

SMS Token

Operational Console Users

SMS token is a way of verifying the user's identity using an SMS message. If the user has enrolle...

Updated 5 months ago by Documentations

Email Token

Selfservice Tokens

An email token is a way of verifying the user's identity using an email message. If the user has ...

Updated 5 months ago by Documentations

SMS Token

Selfservice Tokens

SMS token is a way of verifying the user's identity using an SMS message. If the user has enrolle...

Updated 5 months ago by Documentations

Operators Hub

Operational Console

Features for users [] Add new user Do you need to create or invite a new user? ...

Updated 5 months ago by Documentations

vSEC Cards

Operational Console Devices

The vSEC cards is the part of the application that exclusively serves the needs of management of ...

Updated 5 months ago by Documentations

vSEC Devices

Operational Console Devices

The vSEC devices is the part of the application that exclusively serves the needs of the manageme...

Updated 5 months ago by Documentations

HW Tokens

Operational Console Devices

The HW tokens are the part of the application that exclusively serves the needs of management of ...

Updated 5 months ago by Documentations

Documents

Operational Console Users

The Documents is a tab that displays the user's documents uploaded via the Account section of Sel...

Updated 5 months ago by Documentations

Contacts

Operational Console Users

The Contacts tab displays the user's contact details uploaded during the enrollment process or on...

Updated 5 months ago by Documentations

TOTP Token

Operational Console Users

Physical Time-Based One-Time Password - TOTP - token is a way to verify a user's identity usi...

Updated 5 months ago by Documentations

HOTP Token

Operational Console Users

Physical HMAC-Based One-Time Password - HOTP - token is a way to verify a user's identity usi...

Updated 5 months ago by Documentations

Forgotten answers to magic questions

Troubleshooting Login

Sometimes it happens that the user forgets the answers to the magic questions he/she entered duri...

Updated 5 months ago by Documentations

🛠️ Remote Gateway - Connection failed

Troubleshooting MAYI PAM

The user might not be able to connect to the remote gateway for few reason : If the error is i...

Updated 5 months ago by Documentations

Error when starting the agent

Troubleshooting MAYI PAM

Sometimes it may happen that the starting of the agent within launching the connection or the lau...

Updated 5 months ago by Documentations

Can't create subfolder

Troubleshooting MAYI PAM

If the user needs to create subfolders within the root folder or any other folder, he needs the c...

Updated 5 months ago by Documentations

Can't see the Secret detail

Troubleshooting MAYI PAM

Everything in the MAYI PAM is displayed based on the permissions of each entity. So a user may ha...

Updated 5 months ago by Documentations