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HOTP Physical Token

Selfservice Tokens

Physical HMAC-Based One-Time Password - HOTP - token is a way to verify a user's identity usi...

Updated 2 months ago by Documentations

User Tokens General Information & Management

Operational Console Users

The Tokens tab is part of user token management which is a feature that allows an operator to man...

Updated 2 months ago by Documentations

Display User Details

Operational Console Users

Display user detail allows the operator to display all the necessary details needed for the overa...

Updated 2 months ago by Documentations

Users General Information

Operational Console Users

The Users contains the List of users and displays all enrolled users of a specific tenant. Also...

Updated 2 months ago by Documentations

Widget types

Dashboard

Application type = To approve, Company applications Rows per page number of rec...

Updated 2 months ago by Documentations

Dashboard General Information

Dashboard

The Dashboard is the part of the application that displays predefined sets of data, application...

Updated 2 months ago by Documentations

Account General Information

Selfservice

The Account section includes basic information about the user. A list of Tokens as authenticati...

Updated 2 months ago by Documentations

Emergency Access General Information

Emergency Access Pages

Emergency access is an application that provides the possibility to change the PIN of the vSEC ca...

Updated 2 months ago by Documentations

Emergency Access Authentication Process

Emergency Access Pages

The following instructions describe the identity verification process using flow, which combines ...

Updated 2 months ago by Documentations

🛠️ Company Default Dashboard

Dashboard

With appropriate privileges, you can set any published Dashboard as a Company default dashboard. ...

Updated 6 months ago by Documentations

Can't launch Connection

Troubleshooting MAYI PAM

Sometimes it happens that a connection is invalidated, and cannot be started, and marks appear in...

Updated 6 months ago by Documentations

Can't create root folder

Troubleshooting MAYI PAM

If the user needs to create a root folder in the folder structure, no matter if it is on Secrets ...

Updated 6 months ago by Documentations

Missing Secrets or Folders

Troubleshooting MAYI PAM

Sometimes a user may stop seeing secrets in folders where they are used to seeing them. Or the fo...

Updated 6 months ago by Documentations

🛠️ Login failed - OTP not working properly

Troubleshooting Selfservice

The OTP might not work for multiple reasons, here is a non exhaustive list : User might not ...

Updated 6 months ago by Documentations

Can't Enroll the Second SMS Token

Troubleshooting Selfservice

Sometimes the user may want to register another SMS token on their backup mobile phone. The total...

Updated 6 months ago by Documentations

How to install the certificate

Login

The following instructions describe how to install a certificate on the Windows operating system....

Updated 6 months ago by Documentations