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HOTP Physical Token
Physical HMAC-Based One-Time Password - HOTP - token is a way to verify a user's identity usi...
User Tokens General Information & Management
The Tokens tab is part of user token management which is a feature that allows an operator to man...
Display User Details
Display user detail allows the operator to display all the necessary details needed for the overa...
Users General Information
The Users contains the List of users and displays all enrolled users of a specific tenant. Also...
Widget types
Application type = To approve, Company applications Rows per page number of rec...
Dashboard General Information
The Dashboard is the part of the application that displays predefined sets of data, application...
Account General Information
The Account section includes basic information about the user. A list of Tokens as authenticati...
Emergency Access General Information
Emergency access is an application that provides the possibility to change the PIN of the vSEC ca...
Emergency Access Authentication Process
The following instructions describe the identity verification process using flow, which combines ...
🛠️ Company Default Dashboard
With appropriate privileges, you can set any published Dashboard as a Company default dashboard. ...
Can't launch Connection
Sometimes it happens that a connection is invalidated, and cannot be started, and marks appear in...
Can't create root folder
If the user needs to create a root folder in the folder structure, no matter if it is on Secrets ...
Missing Secrets or Folders
Sometimes a user may stop seeing secrets in folders where they are used to seeing them. Or the fo...
🛠️ Login failed - OTP not working properly
The OTP might not work for multiple reasons, here is a non exhaustive list : User might not ...
Can't Enroll the Second SMS Token
Sometimes the user may want to register another SMS token on their backup mobile phone. The total...
How to install the certificate
The following instructions describe how to install a certificate on the Windows operating system....