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If the user needs to create subfolders within the root folder or any other folder, he needs the create_subfolder permission set on that root folder. How to modify permissions on the target folder 1 Select the folder where the permissions sho...

If the user needs to create a root folder in the folder structure, no matter if it is on Secrets or Connections he needs the privilege to do that. There are two privileges for creating root folders: CREATE_ROOT_FOLDER for folder in Secrets view CREATE_CO...

Sometimes it happens that a connection is invalidated, and cannot be started, and marks appear in the details pointing to some irregularities that cause the connection to not work. The following is a list of situations that can cause: Invalid Launcher - ...

Sometimes it may happen that the starting of the agent within launching the connection or the launcher directly from the secret will take longer than the set validity of the identification token due to the start of the agent. If this happens you may get this e...

With appropriate privileges, you can set any published Dashboard as a Company default dashboard. You can achieve that by editing the dashboard and enabling the company default switcher.  The company default dashboard will only be used if a user in your compan...

Latest Release Notes     |     Glossary     |     How to use Help & Documentation Enrollment Your first steps with the MAYI ID. Sign in How to sign in, use tokens, magic questions and certificates.  Emergency access Ho...

This documentation portal is designed to be a lightweight, yet powerful tool, for any user working with the MAYI ID ecosystem. The main navigation is done by the top bar: You can access the Intro page by clicking the left part, which points in cardinal dire...

Upcoming Release April 23, 2025 Tenant Admin Console (TAC) - Translations We have extended localisation options to empower native language usage. Every translatable element is now gathered and shown in the table in TAC. You can also import and export tran...

The OTP might not work for multiple reasons, here is a non exhaustive list : User might not be enrolled, in which case the user needs to enroll. For some clients, there is an automatic synchronization done then contacting the client or the person responsi...

The user might not be able to connect to the remote gateway for few reason : If the error is in RED or BLACK, this mostly likely means that there is an issue with the firewall rules. If that happens, check that the destination has its ports opened with the ...

If you agree with the statement below, click on the expandable block to find a solution to your issue. If you need further assistance, please contact Partner Support or reach out to our Support Team here: support@antid.swiss  Application log-in problems I ...

This is a glossary of terms, used on MAYI ID related sites, materials and systems. A Access Control The selective restriction of access to data, systems, or resources, ensuring that only authorized users can perform specific actions. ACME...

Navigate to general info about MAYI ID platform. There you can learn about: How to use navigation? What languages are supported? How to switch between tenants? How to use bookmarks? What content is displayed on mobile devices?.. and more

We have a glossary which is periodically updated.

This page is dedicated to auditing SMS history. Users with appropriate privileges can search and filter any SMS message logs. Use Case This feature enables operators to view the history of SMS communications sent for authentication purposes, assisting ...