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Latest Release Notes     |     Glossary     |     How to use Help & Documentation Enrollment Your first steps with the MAYI ID. Sign in How to sign in, use tokens, magic questions and certificates.  Emergency access Ho...

This documentation portal is designed to be a lightweight, yet powerful tool, for any user working with the MAYI ID ecosystem. The main navigation is done by the top bar: You can access the Intro page by clicking the left part, which points in cardinal dire...

Upcoming release January 20, 2026 Tenant Admin Console (TAC) + Global Admin Console (GAC) — Scheduled Task Monitoring Tenant/Platform Monitoring was extended with an overview of Scheduled Tasks with options to control them, for each scheduled task there a...

The OTP might not work for multiple reasons, here is a non exhaustive list : User might not be enrolled, in which case the user needs to enroll. For some clients, there is an automatic synchronization done then contacting the client or the person responsi...

The user might not be able to connect to the remote gateway for few reason : If the error is in RED or BLACK, this mostly likely means that there is an issue with the firewall rules. If that happens, check that the destination has its ports opened with the ...

If you agree with the statement below, click on the expandable block to find a solution to your issue. If you need further assistance, please contact Partner Support or reach out to our Support Team here: support@antid.swiss  Application log-in problems I ...

This is a glossary of terms, used on MAYI ID related sites, materials and systems. A Access Control The selective restriction of access to data, systems, or resources, ensuring that only authorized users can perform specific actions. ACME...

Navigate to general info about MAYI ID platform. There you can learn about: How to use navigation? What languages are supported? How to switch between tenants? How to use bookmarks? What content is displayed on mobile devices?.. and more

We have a glossary which is periodically updated.

This page is dedicated to auditing SMS history. Users with appropriate privileges can search and filter any SMS message logs. Use Case This feature enables operators to view the history of SMS communications sent for authentication purposes, assisting ...

Description to be addedBreaking glass EPIC: https://rt-zrh-git-001.ad.reist-tele.com/groups/vx/-/epics/131

All Invitations page allows superadmins to examine all the invitations made in the tenant. This allows the admin to manage the invitations in case there are some problems with the invitation as well as in inviters absence. Transfer invitation ownership ...

Name Icon MAYI CLM MAYI IAM MAYI PAM MAYI HILL MAYI HSM MAYI Partner Vault TAC GAC Interface Operations General Da...