Magic Questions
Magic questions and answers serve as an additional factor for user identity verification alongside, for example, a one-time password sent to a mobile phone. Answers can be added, changed and deleted at any time. There is always a minimum number of answers that each user must record for the functionality to be usable. - Otherwise, the application will not allow changes to be saved.
Available actions for users with appropriate privileges:
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Selecting a new question and entering the answer. |
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Changing an existing answer for a selected question. |
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Removing the selected question and answer. |
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Display a hidden answer. |
Create a new question and answer
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Open the Selfservice, go to the Account section and open the Magic questions tab |
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Press the NEW QUESTION [ The button is available only when there is at least one question that could be added. |
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The Add Questions modal window is opened. |
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Select Question from the Question box. The questions are defined on the administrator level in the Admin console app |
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Write Answer. Some questions may have a minimum answer length. In this case, a warning message will be displayed if the answer is not long enough. |
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Press the SAVE button to save the question and answer |
Changing an existing answer
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Open the Selfservice, go to the Account section and open the Magic questions tab |
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Press the EDIT button [ |
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Change your answer. Each answer can have a defined minimum number of characters. |
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Press the SAVE button to save the answer. |
Removing question
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Open the Selfservice, go to the Account section and open the Magic questions tab |
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Press the DELETE button [ |
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Press the DELETE button on the confirmation modal window. |
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The question is removed from the list of questions. The question could be added again. |
Show hidden answer
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Open the Selfservice, go to the Account section and open the Magic questions tab |
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Press the EYE button [ |
