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Enrollment

Onboarding & Enrollment

Enrollment is a process that allows a user to register with the MAYI ID system and use the services associated with the Selfservice portal or the Credentials Reset application. The enrollment process consists of several steps in which contact or other informat...

enrollment

How to download mobile apps for token management

Login

Passwordless tokens, tokens of the HOTP (HMAC-Based One-Time Password) and TOTP (Time-Based One-Time Password) types, where the registration code hidden in the QR code is the basis, can be registered using various applications downloaded on the mobile phone. T...

Account General Information

Selfservice

The Account section includes basic information about the user. A list of Tokens as authentication methods, Contact details for contact information such as email or mobile number, Documents for uploading files necessary for the correct registration process or...

Tokens General Information

Selfservice Tokens

Tokens are authentication methods used as a second factor in authenticating a user's identity. there are a variety of token types that a user can enroll in, from SMS or email tokens to Google Authenticator tokens, to hardware tokens in the form of cards or t...

SMS Token

Selfservice Tokens

SMS token is a way of verifying the user's identity using an SMS message. If the user has enrolled this token, when asked to enter the one-time password (OTP) when logging into the application, the user receives an SMS with OTP that needs to be entered into th...

Email Token

Selfservice Tokens

An email token is a way of verifying the user's identity using an email message. If the user has enrolled this token, when asked to enter the one-time password (OTP) when logging into the application, the user receives an email with OTP that needs to be entere...

HOTP Physical Token

Selfservice Tokens

Physical HMAC-Based One-Time Password - HOTP - token is a way to verify a user's identity using a code generated, similar to virtual HOTP tokens, but in the physical device. If the user has enrolled this token, when asked to enter the one-time password (OT...

TOTP Physical Token

Selfservice Tokens

Physical Time-Based One-Time Password - TOTP - token is a way to verify a user's identity using a code generated, similar to virtual TOTP tokens, but in the physical device. If the user has enrolled this token, when asked to enter the one-time password (OT...

MAYI ID Token

Selfservice Tokens

Passwordless token is a way of verifying a user's identity by scanning a specially crafted QR that the user reads in a mobile app, where the code in the QR is verified and the app is instructed back to allow access without having to enter an OTP. Download a...

MS Authenticator Token (TOTP)

Selfservice Tokens

Time-based One-time Password - TOTP - token is a way to verify a user's identity using a code generated, for example, by the MAYI ID - OTP mobile app, or by apps such as Google or Microsoft Authenticator. If the user has enrolled this token, when asked to en...

Google Token (HOTP)

Selfservice Tokens

HMAC-Based One-Time Password - HOTP - token is a way to verify a user's identity using a code generated, similar to virtual HOTP tokens, in the physical device. If the user has enrolled this token, when asked to enter the one-time password (OTP) when logging...

Passkey

Selfservice Tokens

Passkeys, the evolution of FIDO2 tokens, are now integrated into multi-factor authentication systems, providing strong security with both single and multi-factor options. They offer a seamless, passwordless login experience, often without the need for userna...

Contact Details

Selfservice

Contact details are part of the application with the overview of the user's information required for registration to the system, or required for further work in the application or other systems. The scope of the information collected depends on the configura...

Documents

Selfservice

Documents is a part of the Account section where users can upload documents required for registration to the system, or required for further work in the application or other systems. The scope of the information collected depends on the configuration defined...

Magic Questions

Selfservice

Magic questions and answers serve as an additional factor for user identity verification alongside, for example, a one-time password sent to a mobile phone. Answers can be added, changed and deleted at any time. There is always a minimum number of answers th...

Users General Information

Operational Console Users

The Users contains the List of users and displays all enrolled users of a specific tenant. Also, the list of partially enrolled users (where the enrollment was started but is still not finished) can be displayed. Available actions for users with appropriate...

Display User Details

Operational Console Users

Display user detail allows the operator to display all the necessary details needed for the overall view of each user. Available actions for users with appropriate privileges: Complete enrollment The feature is available only for parti...

User Tokens General Information & Management

Operational Console Users

The Tokens tab is part of user token management which is a feature that allows an operator to manage tokens used as a second factor in authenticating a user's identity. There are a variety of token types that an operator can enrol on behalf of each user, from ...

SMS Token

Operational Console Users

SMS token is a way of verifying the user's identity using an SMS message. If the user has enrolled this token, when asked to enter the one-time password (OTP) when logging into the application, the user receives an SMS with OTP that needs to be entered into th...

Email Token

Operational Console Users

An email token is a way of verifying the user's identity using an email message. If the user has enrolled this token, when asked to enter the one-time password (OTP) when logging into the application, the user receives an email with OTP that needs to be entere...