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🛠️ Login failed - OTP not working properly
Troubleshooting
Selfservice
The OTP might not work for multiple reasons, here is a non exhaustive list : User might not be enrolled, in which case the user needs to enroll. For some clients, there is an automatic synchronization done then contacting the client or the person responsi...
🛠️ Remote Gateway - Connection failed
Troubleshooting
MAYI PAM
The user might not be able to connect to the remote gateway for few reason : If the error is in RED or BLACK, this mostly likely means that there is an issue with the firewall rules. If that happens, check that the destination has its ports opened with the ...