Magic Questions

Magic questions and answers serve as an additional factor for user identity verification alongside, for example, a one-time password sent to a mobile phone. Answers can be added, changed and deleted at any time. There is always a minimum number of answers that each user must record for the functionality to be usable. - Otherwise, the application will not allow changes to be saved.

Use Case

Users can set up and manage security questions that add an extra layer of authentication to their accounts. This involves selecting questions and providing answers that are memorable yet secure.

Available actions for users with appropriate privileges:

Create a new Q&A	Selecting a new question and entering the answer.
Change an existing Q&A	Changing an existing answer for a selected question.
Remove existing Q&A	Removing the selected question and answer.
Show hidden answer	Display a hidden answer.

Create a new question and answer

1	Open the Selfservice, go to the Account section and open the Magic questions tab
2	Press the NEW QUESTION [] button on the right side of the screen. The button is available only when there is at least one question that could be added.
3	The Add Questions modal window is opened.
4	Select Question from the Question box. The questions are defined on the administrator level in the Admin console app
5	Write Answer. Some questions may have a minimum answer length. In this case, a warning message will be displayed if the answer is not long enough.
6	Press the SAVE button to save the question and answer

Changing an existing answer

1	Open the Selfservice, go to the Account section and open the Magic questions tab
2	Press the EDIT button [] within the chosen question from the context menu [ ].
3	Change your answer. Each answer can have a defined minimum number of characters.
4	Press the SAVE button to save the answer.

Removing question

1	Open the Selfservice, go to the Account section and open the Magic questions tab
2	Press the DELETE button [] within the chosen question from the context menu [ ]
3	Press the DELETE button on the confirmation modal window.
4	The question is removed from the list of questions. The question could be added again.

Show hidden answer

1	Open the Selfservice, go to the Account section and open the Magic questions tab
2	Press the EYE button [] within the chosen question and hold. The eye icon will be changed and the saved answer will be displayed.