Display user detail

[ click on the row ]

Display user details gives the operator the opportunity to display all necessary detail needed for the overall view of each user.

Add new user

Onboarding invitational process where operator can invite user to ANT ID by two ways:

1. create invitation and send it to user - for users already created in tenant's LDAP - enrollment will be done by user himself
2. create invitation, create user and possibly enroll user (even to different tenant) - enrollment will be done by operator on behalf of the user - see Complete enrollment

Display partially enrolled users

By default, fully registered users are displayed.By changing the box, it is then possible to display only partially registered users, i.e. users whose registration has been started but for some reason has not been completed, or who have been unregistered by the operator. For such users it is possible to use the Complete enrollment function - see below.

Search

Search for the specific user by using the username, first name or last name.

Complete enrollment

The feature available only for partially enrolled users - operator can use it and finish user's enrollemnt on behalf of user. Enrollment process done by operator on behalf of the user. In specific cases it is also possible for the operator from one tenant to enroll user to another tenant (in case that operator has all requested permissions and privileges defined on the target tenant side).

Create emergency access

Emergency access is a feature that allows an operator to generate a special one-time-password (OTP) for a user who has lost all means of authentication using a second factor - for example, a lost mobile phone. The OTP generated in this way has a limited validity and gives the user the possibility to log in to the application and perform the necessary actions to register new second factor authentication methods (for example, registration of new tokens on a new mobile phone, etc.). Emergency access code could be also used as an approval method.

Note: The emergency code can be used to log in as a replacement for a standard OTP or as part of the approval process. Its validity is defined based on a template, BUT this code is deactivated when any of the following operations are performed:

• when the OTP address in the token changes (virtual, sms, email)
• the new token is enrolled
• the token is activated

Show magic questions

Display user's magic questions and answers.

Authenticate user

The user authentication feature is used by operators to verify the identity of the caller. It consists in sending a specifically generated OTP in a chosen way (for example to a mobile phone) and its return verification during communication with the caller. If the OTP communicated by the user is correct, it can be assumed that he is who he claims to be.

Unlock user

Feature used by operator to unlock user account locked in ANT ID - OTP auth application. User can lock due to multiple wrong password input.

Synchronize user

Feature used by operator to immediate update of user from external resource (first name, last name, status and etc).

Enable / Disable user

 / 

Feature used by operator to enable disabled user or to disable active user in AD.

Un-enroll user

Re-enroll user feature allows operator to delete enrolled user from the system in case of any problems with users configurations. During the deletion all user data and enrolled tokens are removed from database and relevant storages. The user receives an email with information about the link to make a new enrollment.

Delete user

Permanently delete user from the system and from source LDAP as well - depending on admins configuration.

Simple interface for column organisation.

1

Open the Users option in the Operational Console menu.

2

List of the tenant's users will be displayed.

3

Press the INVITE NEW USER button [  ]. 

4

The modal window with the list of onboarding templates will be displayed.

• Note: in this selection only LDAP type on invitation templates are displayed.

5

Select the Import existing user choice, choose the template from the list and press button NEXT.

• Note: the templates are configured in the IGA - Governance console by user with specific privilege

6

Insert the username of new user and press NEXT button.

• Note: as the invitation is based on LDAP so username must exists in LDAP, otherwise the invitation will be stopped with "User does not exist" message.

7

Modal window with the details of the user will be displayed. Check the email address for the invitation and press SEND INVITATION button

• if the user is already enrolled the message is displayed - user with specified username should be visible with the list of the users
• if the user is already in onboarding process (invitations is already created) - new onboarding is rejected or previous invitation can be deleted and user can be onboarded by new invitation

8

Invitation email will be send to the specified email address. So user can start onboarding process.

1

Switch to the relevant Tenant, open the Users option in the Operational Console menu.

2

List of the tenant's users will be displayed.

3

Press the INVITE NEW USER button [  ].

4

The modal window with the list of onboarding templates will be displayed.

• Note: in this selection only EXT type on invitation templates - see Invitation configuration page for more details.

5

Select the Select new user choice, choose the template from the list and press button NEXT.

• Note: the templates are configured in the IGA - Governance console by user with specific privilege - see Invitation configuration page for more details.

6

The invitation form will be displayed.

• Note: the scope of the invitation form is defined on template level - see Invitation configuration page for more details.

7

Fill requested information and the finish of the invitation process end with following variants - depends on the configuration and operator's permissions and privileges:

8

Variant A - operator has:

1. relevant permissions for the enrollment profile (configured in Admin console)
2. privilege to enroll user for the selected tenant (configured in Admin console)
3. the enrollment type on the invitation is set as ON_BEHALF 

so the CONTINUE button will create user in LDAP and also in ANT ID database and start the enrollment on behalf process.

9

Variant B - operator has only:

1. privilege to enroll user for the selected tenant (configured in Admin console)
2. the enrollment type on the invitation is set as ON_BEHALF 

but doesn't have permission for any enrollment profile so the CONFIRM button will create user in LDAP and in ANT ID database - user will be available on the list of users as a partially enrolled.

1

This function could be run as a part of invitation process (see above - Invite new user - Create new user) OR as s stand-alone feature from the Users list in Operational console - open the Users menu option in the Operational Console menu, switch to Partially enrolled users and use the Complete enrollment menu option from context menu

2

The first step of enrollment on-behalf form will be displayed.

• Note: the content of the form is defined on the administrator level.

3

Fill all mandatory fields and press CONTINUE button.

4

The second step of enrollment on-behalf form is displayed. This step contains enrollment of tokens. Press the ADD NEW TOKEN button [  ] to select which type of token shold be enrolled - see the token enrollment help page

• Note: the types of tokens that could be enrolled are defined on the administrator level.

5

Enroll required number of tokens and press ENROLL USER button.

6

The user is enrolled in ANT ID and capable to log-in using the enrolled token.

1

Open the Users menu option in the Operational Console menu.

2

List of the tenant's users will be displayed.

3

Search for the desired user - you can use the Search function - and mouse click on the selected row.

• Note: search is possible by username, first name or last name

4

The drawer with the details of the user will be displayed on the right side of the screen - for detailed help please visit User detail help page

1

Open the Users menu option in the Operational Console menu.

2

List of the tenant's users will be displayed.

3

Search for the desired user - you can use the Search function - and mouse click on the selected row.

• Note: search is possible by username, first name or last name

4

Press the CREATE EMERGENCY ACCESS button [  ] within the chosen user from the context menu [  ].

5

Select the template according to which emergency acces OTP is to be created and press the GENERATE button.

• depending on chosen template the validity in hours or max number of usage count will be displayed.
• note: the naming of templates depends on the setup of each tenant

• note: The emergency code can be used to log in as a replacement for a standard OTP or as part of the approval process. Its validity is defined based on a template, BUT this code is deactivated when any of the following operations are performed:
• when the OTP address in the token changes (virtual, sms, email)
• the new token is enrolled
• the token is activated

6

The OTP will be generated hidden, but by using the HIDE button 

[  ] its value can be displayed.

7

The COPY-TO-CLIPBOARD button [  ] will then copy the OTP to the clipboard. Also the expiration date will be displayed.

The code can also be viewed in the NATO phonetic transcription for better communication with the users - use the button [  ] to display the transcription.

8

If you want to generate the code again, you can replace the template and repeat the whole process again.

1

Open the Users menu option in the Operational Console menu

2

List of the tenant's users will be displayed.

3

Search for the desired user - you can use the Search function - and mouse click on the selected row.

• Note: search is possible by username, first name or last name

4

Press the SHOW MAGIC QUESTIONS button [  ] within the chosen user from the context menu [  ].

5

The list of user's magic questions and answers will be displayed.

6

Press the EYE button [  ] within the chosen question and hold. The eye icon will be changed and the saved answer will be displayed.

1

Open the Users menu option in the Operational Console menu.

2

List of the tenant's users will be displayed.

3

Search for the desired user - you can use the Search function - and mouse click on the selected row.

• Note: search is possible by username, first name or last name

4

Press the AUTHENTICATE USER button [  ] within the chosen user from the context menu [  ].

5

Select how the OTP is to be delivered and press NEXT button.

• Note: the list of methods is based on contact details filled within Enrollment process or in Contact details feature - the feature doesn't use the user's tokens but only contact details like mobile phone number or email address

6

The system will send the OTP to the user in the selected way.

7

Request the delivered OTP from the user and fill it to the OTP field and press CONFIRM button

8

If the entered OTP is correct the system will display a message about successful authentication of the user.

8

If the entered otp is not correct, the user is not authenticated. Authentication could be done repeatedly.

1

Press the UNLOCK USER button [  ] within the chosen user from the context menu [  ].

2

The application will call ANT ID - OTP Auth app and reset the number of failed attempts so the user can try to log-in again.

1

Press the SYNCHRONIZE USER button [  ] within the chosen user from the context menu [  ].

2

The application will call external AD database, fetch user data (name, surname, status...) and refresh stored data.

1

Press the ENABLE USER button [  ] or DISABLE USER button [  ] within the chosen user from the context menu [  ].

• Note: Enable user feature is available for disabled user and Disable user feature is available only for active users

2a

For disable user: the user will be disabled in resource AD - the Enabled status will be set to NO.

• Note: disabled user is forbidden to log-in.

2b

For enable user: the user will be disabled in resource AD - the Enabled status will be set to YES.

1

Open the Users menu option in the Operational Console menu

2

List of the tenant's users will be displayed.

3

Search for the desired user - you can use the Search function - and mouse click on the selected row.

• Note: search is possible by username, first name or last name

4

Press the RE-ENROLL USER button [  ] within the chosen user from the context menu [  ].

• The application removes all user details from the system and at the same time all registered tokens from the management systems.
• the user receives an email with information about the link to make a new enrollment

5

Confirm the modal confirmation modal window by pressing UNENROLL button.

• Note: The part of un-enroll process is to send the email to unenrolled user so he can start the enrollment process again.

6

List of users will be displayed where the un-enrolled user won't be displayed.

1

Open the Users option in the Operational Console menu.

2

List of the tenant's users will be displayed.

3

Search for the desired user - you can use the Search function - and mouse click on the selected row.

• Note: search is possible by username, first name or last name

4

Press the DELETE USER button [  ] within the chosen user and confirm the deletion.

• The application removes all user details from the database and at the same time all registered tokens from the management systems and LDAP system.

5

Confirm the modal confirmation modal window by pressing DELETE USER button.

• Note: The user can be deleted only from ANT ID database or even from LDAP - the level of deletion is configured by the administrator.

6

List of users will be displayed where the removed user won't be displayed.

Reorder and Hide Table Columns

Simple interface is shown, you can rearrange order of columns to your liking by dragging them with two horizontal lines icon.

You can also hide or show columns with the checkbox.